Privacy Policy
Introduction
SNIB is committed to protecting your privacy and ensuring that your personal information is collected and used lawfully, transparently, and responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
By using this website or submitting personal information to SNIB, you consent to the practices described in this policy.
Information We Collect
We may collect and process the following personal information:
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Full name and contact details (email address and telephone number)
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Information submitted via contact or enquiry forms
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Details relating to services you enquire about
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Any information you voluntarily provide when communicating with us
We do not intentionally collect sensitive personal information through this website unless it is explicitly provided by you for a specific purpose.
How We Use Your Information
Personal information collected by SNIB may be used for the following purposes:
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To respond to enquiries and provide requested information
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To deliver professional financial services and advice
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To communicate with you regarding our services
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To comply with legal, regulatory, and contractual obligations
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To improve our website and service offering
Your information will only be used for the purpose for which it was collected, unless otherwise required by law.
Disclosure of Information
SNIB does not sell, rent, or trade your personal information.
Your information may be shared with trusted third parties only where necessary to deliver services, comply with legal obligations, or where you have provided consent. All third parties are required to maintain appropriate confidentiality and security measures.
Data Security
We take reasonable technical and organisational measures to safeguard personal information against loss, misuse, unauthorised access, disclosure, or alteration.
While every effort is made to protect your information, no method of transmission or storage can be guaranteed to be completely secure.
Retention of Information
Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law and regulatory obligations applicable to financial services providers.
Your Rights
In terms of POPIA, you have the right to:
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Request access to your personal information
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Request correction or deletion of inaccurate or outdated information
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Object to the processing of your personal information in certain circumstances
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Withdraw consent where processing is based on consent
Requests relating to your personal information can be made by contacting SNIB using the details provided on our Contact page.
Cookies and Website Analytics
This website may use cookies or similar technologies to enhance user experience and collect anonymised usage data. Cookies do not collect personal information unless you choose to provide it.
You may disable cookies through your browser settings, although this may affect website functionality.
Third-Party Websites
This website may contain links to third-party websites. SNIB is not responsible for the privacy practices, content, or security of external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Policy
SNIB reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page and will take effect upon publication.